Cookie Policy
Last updated:
1. What Cookies Are
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They allow the website to recognize your device, remember your actions and preferences over time, and provide a more consistent and efficient experience.
We also use similar technologies:
- Local storage and session storage — store data locally in your browser to remember preferences and maintain session state.
- Web beacons, pixels, and tags — small invisible images or code snippets that measure the effectiveness of content, campaigns, and how you interact with the Services.
- Device identifiers — unique identifiers assigned to your device, used mainly in our mobile applications.
Cookies may be first-party (set by Mobiskul) or third-party (set by a partner on our behalf), and either session (deleted when you close your browser) or persistent (remaining until deleted or expired).
2. Necessary Cookies
Necessary (strictly required) Cookies are essential for the Services to function. They enable core functionality such as security, network management, load balancing, session authentication, and accessibility. These Cookies do not require your consent and cannot be disabled without breaking the Platform.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Session authentication token | Keeps you logged in and secures your session | First-party, Session | Session |
| CSRF protection token | Prevents cross-site request forgery attacks | First-party, Session | Session |
| Load balancer affinity | Routes requests to the same server for reliability | First-party, Session | Session |
| Security and MFA state | Enforces multi-factor authentication and fraud checks | First-party, Session | Session |
| Accessibility preferences | Remembers interface accessibility settings | First-party, Persistent | 1 year |
3. Analytics Cookies
Analytics Cookies help us understand how visitors use the Services by collecting and reporting information anonymously. They are used only where you have given consent. The information collected is aggregated and does not directly identify you.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Usage analytics ID | Counts visits and measures traffic sources | First/Third-party | Up to 24 months |
| Performance metrics | Measures page load times and performance | First-party | 30 days |
| Feature usage events | Understands which features are used | First-party | 90 days |
4. Preference Cookies
Preference (functionality) Cookies allow the Services to remember choices you make and provide enhanced, personalized features.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| UI theme (light/dark) | Remembers your selected display theme | First-party, Persistent | 1 year |
| Language and locale | Remembers your preferred language and region | First-party, Persistent | 1 year |
| Layout and table settings | Remembers column, sort, and view preferences | First-party, Persistent | 6 months |
| Notification settings | Remembers how you wish to receive notices | First-party, Persistent | 1 year |
5. Marketing Cookies
Marketing Cookies track visitors across websites to display relevant content and communications. We do not use them to sell your personal data. These Cookies are only activated after you provide consent.
| Cookie / Technology | Purpose | Type | Duration |
|---|---|---|---|
| Campaign attribution | Identifies which campaign referred you | Third-party | Up to 12 months |
| Conversion tracking | Measures campaign effectiveness | Third-party | Up to 90 days |
| Social media pixels | Enables sharing and measures social engagement | Third-party | Up to 12 months |
6. Third-party Cookies
Some Cookies are placed by third parties that provide services on our behalf, such as analytics providers, hosting infrastructure, customer-support tooling, and communication platforms. These providers process data collected through their Cookies in accordance with their own privacy and cookie policies.
- Analytics and performance providers — to help us understand usage.
- Cloud hosting and content delivery providers — to deliver the Services securely.
- Customer support and communication providers — to provide help-desk features.
- Payment and billing providers — to process subscriptions where applicable.
We require our third-party providers to process data only as needed to perform their functions and in compliance with applicable law. See our Privacy Policy for details.
7. Managing Cookies
You have the right to decide whether to accept or reject Cookies, except for strictly necessary Cookies.
Cookie Consent Manager
When you first visit the Services, a cookie banner lets you accept all, reject non-essential, or customize by category. You can change or withdraw consent anytime via the "Cookie Settings" link in the footer or in your account settings.
Browser Controls
Most browsers let you view and delete Cookies, block Cookies from specific or all sites, and set preferences for first-party and third-party Cookies. Disabling certain Cookies may affect functionality and security.
Opt-out Resources
8. Consent
Under the GDPR and ePrivacy Directive, we obtain your prior, freely given, specific, informed, and unambiguous consent before placing any non-essential Cookies. Necessary Cookies are exempt and set based on our legitimate interest in providing a secure, functioning Service. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal, and withdrawal is as easy as giving consent. We keep a record of your consent choices to demonstrate compliance.
9. Updates
We may update this Cookie Policy to reflect changes in the Cookies we use, legal requirements, or our practices. When we make material changes, we update the "Last updated" date, provide a prominent notice, and re-request consent where required by law. Your continued use after changes take effect constitutes acceptance to the extent permitted by law.
10. Contact
Questions about this Cookie Policy or our use of Cookies:
- Email: privacy@mobiskul.com
- Data Protection Officer: dpo@mobiskul.com
- If you are in the EEA or UK, you may lodge a complaint with your local supervisory authority.